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Privacy Policy

 

Last updated: 29 July 2026

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At Global Roots Operations & Administrative Services, your privacy is important. This Privacy Policy explains what personal information I collect, how I use it, and your rights regarding your information.
By using this website or contacting me, you agree to the collection and use of information in accordance with this Privacy Policy.


Who Am I?
Global Roots Operations & Administrative Services provides freelance virtual assistant services to businesses and professionals.
If you have any questions about this Privacy Policy or how your data is handled, you can contact me at:
Email: chull@globalrootsexec.com


Information I Collect
Depending on how you interact with my website or services, I may collect:

  • Your name

  • Your email address

  • Your telephone number (if provided)

  • Your company name

  • Information you submit through my contact form

  • Information you provide when requesting or receiving my services

  • Records of our communications

I only collect information that is relevant to providing my services or responding to your enquiries.


How I Use Your Information
I use your personal information to:

  • Respond to your enquiries

  • Provide the services you request

  • Communicate with you about ongoing work

  • Send invoices or payment confirmations where required

  • Improve my services and website

  • Comply with legal and accounting obligations

I do not sell or rent your personal information to third parties.


Legal Basis for Processing
Where required by UK data protection law, I process your personal information because:

  • You have requested information or services from me.

  • Processing is necessary to fulfil a contract with you.

  • Processing is necessary to comply with legal obligations.

  • I have a legitimate business interest in managing and improving my services.

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Payment Processing
Payments made through this website are processed securely by Wix Payments. I do not receive or store your full payment card details.
Please refer to the payment provider's own privacy information for details of how they process payment information.


Video Meetings
I may use Google Meet to conduct client meetings. If you choose to attend a meeting, your name, email address and any information shared during the meeting may be processed for the purpose of providing my services.


Sharing Your Information
I only share personal information where necessary to operate my business, including with trusted service providers that help deliver my services, such as payment processing or secure business tools.
These providers are required to protect your information and only process it where necessary.


International Clients
I work with clients in multiple countries. Your personal information may therefore be processed or stored outside the UK where necessary to provide my services. Where this happens, I take reasonable steps to ensure appropriate safeguards are in place.


Data Security
I take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Although no method of transmitting information online is completely secure, I work to protect your information using appropriate security practices.


How Long I Keep Your Information
I only keep personal information for as long as necessary to:

  • Provide my services

  • Meet legal, tax and accounting requirements

  • Resolve disputes

  • Enforce my legal rights

When information is no longer needed, it is securely deleted.


Your Rights
Depending on your location and applicable law, you may have the right to:

  • Access the personal information I hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing

  • Request a copy of your information in a portable format

  • Withdraw consent where processing relies on consent

To exercise any of these rights, please contact me using the email address above.


Cookies
This website may use cookies and similar technologies that are necessary for the website to function correctly and to improve your browsing experience.
You can control cookies through your browser settings. Disabling certain cookies may affect how the website functions.


Third-Party Websites
My website may contain links to external websites. I am not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.


Changes to This Privacy Policy
I may update this Privacy Policy from time to time. Any changes will be published on this page, together with the revised "Last updated" date.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please use the contact details below.
 

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