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Privacy Policy

Last Updated: January 2026

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Global Roots (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, and protect your personal data.

 

Who We Are

Business Name: Global Roots Executive & Business Services Email: chull@globalrootsexec.com Location: United Kingdom

For the purposes of data protection law, Global Roots is the Data Controller of personal data collected directly from clients and website users.

 

What Personal Data We Collect

We may collect and process the following information:

  • Name

  • Business name

  • Email address

  • Telephone number

  • Billing address

  • Payment information (processed securely via third-party providers)

  • Information provided in emails or enquiry forms

  • Business-related information necessary to provide services

We do not knowingly collect data from individuals under 18 years of age.

 

How We Collect Your Data

We collect data when:

  • You contact us via email or website form

  • You purchase a service

  • You enter into a support agreement

  • You communicate with us during service delivery

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How We Use Your Data

We use your data to:

  • Provide agreed virtual assistant services

  • Process payments

  • Communicate regarding services

  • Issue quotes and invoices

  • Maintain internal records

  • Comply with legal or accounting obligations

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We only process personal data where we have a lawful basis under UK GDPR, including:

  • Contractual necessity

  • Legal obligation

  • Legitimate business interests

  • Consent (where applicable)

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Payment Processing

Payments are processed securely through third-party providers (e.g. Wix Payments, Stripe or PayPal). We do not store full card details.

Please refer to the relevant payment provider’s privacy policy for details of how they handle your data.

 

Data Sharing

We do not sell, rent, or trade personal data.

We may share data only where necessary with:

  • Payment processors

  • Accountants or professional advisers

  • Legal or regulatory authorities (where required by law)

All third parties are expected to respect the security of your personal data.

 

Data Storage & Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure password-protected systems

  • Two-factor authentication where available

  • Encrypted cloud storage (where applicable)

  • Restricted access to data

We retain personal data only as long as necessary for legal, accounting, or service purposes.

 

Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data (where legally permissible)

  • Restrict or object to processing

  • Request transfer of your data

  • Withdraw consent (where applicable)

To exercise any of these rights, please contact us at: hello@globalrootsexec.com

 

Complaints

If you are not satisfied with how your data is handled, you have the right to lodge a complaint with the:

 

Information Commissioner’s Office (ICO) Website: https://www.ico.org.uk

 

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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